Record Non Access

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1. Select Works Orders from the navigation menu on the left.

2. Search for the works order from the Quick Search or Advanced Search functions.

3. From the Works Orders region, select the WO Ref for the required works order to open it.

4. From the Works Order Dataview screen, select Works Orders Non Access from the top navigation links.

5. From the Non Access region, select Create and then Create Works Order Non Access Event.

6. On the Create Works Order Non Access Event window:

• in the Date and Time field, enter the date and time access was attempted
• from the Reason Code drop-down, select the reason access to the property was unsuccessful
• in the Comments field, enter any further relevant details about the non access.

Select Save.

7. The non access event will now display under the Non Access region.